Privacy Policy.

Claire Hurwitz Psychology

This policy outlines the way we at Claire Hurwitz Psychology (ABN 14922794073) collect, hold, use and disclose personal information when you interact with our website http://clairehurwitzpsychology.com.au

What personal information do we collect?

We may collect personal identification information from users in various ways, including but not limited to, when users visit our site, register for services, request a consultation, or in connection with other activities, services, features, or resources we offer. The information we may collect includes: name, email address, health-related information necessary for providing therapy services (e.g., reason for consult, therapy preferences), and payment details (for services provided).

Users may choose to provide this information voluntarily. While you can visit our Website anonymously, certain features may not be available without providing personal information.

What non-personal information do we collect?

We may collect non-personal identification information about users whenever they interact with our Website, such as: browser type, device type, IP address, operating system, pages visited, and time spent on our Site.

This data helps us improve the functionality and user experience of our Website.

We may use cookies on our Website to enhance user experience. Cookies are small data files stored on your device that help us identify you and track your actions and pages you visit on the Website. This helps make our Website work more securely and efficiently, such as enhancing security on our contact form. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Website.

Why do we collect your personal information?

To communicate with you in relation to your enquiry
To provide therapy services by using your personal and health-related information to schedule appointments and provide therapy to your needs
To conduct our business, and enable your use of our Website and services
To improve our Website: your feedback and usage data helps us analyse and enhance our business operations and improve your experience with our business, such as the content and functionality of our website
In some cases, to comply with our legal obligations, such as record keeping

You can opt out of the collection and use of this information by changing your privacy settings or opting out. To opt out you can go here: https://tools.google.com/dlpage/gaoptout

How we protect your Information

All personal information stored on our Website is treated as confidential. Our collection is limited in relation to what is necessary, for the purpose for which the personal information is processed, and kept only for so long as is necessary for the purpose for which the personal information was collected. We implement and maintain appropriate technical, security and organisational measures to protect personal information against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. Sensitive information exchanged between the Website and its users is encrypted and protected using SSL (Secure Sockets Layer) encryption.

Disclosure of personal information

We will take reasonable precautions to protect your personal information, including against loss, unauthorised access, disclosure, misuse or modification. It is kept securely and accessible only to authorised personnel. Information is kept in accordance with our legal record keeping obligations and then destroyed appropriately. We may disclose your personal information to:

Other healthcare professionals or specialists with your consent
Regulatory bodies or law enforcement*
Our third party service providers (e.g., data storage, appointment scheduling, payment processing, email communications). To protect your personal information we endeavour to ensure that our third party service providers also comply with the Australian Privacy Principles

*This can include where we are of the reasonable belief that there is a serious risk to life, health or safety of you or another person. For example, if there is evidence of clear danger of harm to self and/or others, we may be legally required to report this information to the authorities responsible for ensuring safety. This includes if there is a strong suspicion of physical or sexual abuse or emotional, or neglect or exposure to family violence of any person under 18 years of age. A court order could also require us to release information contained in records.

Changes to this privacy policy

Claire Hurwitz Psychology reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices or legal obligations. When we do so, the updated date will be reflected at the bottom of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Your acceptance of these terms

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Website. Continued use of the Website after any changes to this policy will be considered your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Claire Hurwitz Psychology
Address: Suite 3, 86 Bronte Road, Bondi Junction NSW 2022
Phone: +61 406 662 783
Email: claire@clairehurwitzpsychology.com.au

Effective Date: 21/02/2025